Kilwins Columbus Shift Leader

Shift Leader · Columbus, Georgia
Department Shift Leader
Employment Type Part-Time
Minimum Experience Mid-level
Compensation $10.00/ hour plus weekly bonus

Kilwins Columbus  is one of the leading companies in our field. We are hiring a talented Shift Leader  to join our team. If you're excited to be part of a winning team, Kilwins Columbus may be the right fit for you. The shift leader works under direction of the Store Manager. Responsible for the daily operation of the retail store and team members. Greets and waits on customers. Sets up displays, maintains inventory levels, stocks shelves, keeps store looking clean and neat at all times. Makes sure that every customer has an unforgettable and enjoyable experience.


Responsibilities for Shift Leader


  • Establish daily accountability for registers by ensuring each register is properly funded the correct amount of cash and close out each register to ensure all funds are accounted for
  • Monitor and supervise the timely arrival of scheduled employees, be aware of unforeseen challenges like scheduling conflicts and see to it the business is adequately staffed
  • Establish task for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces
  • Address customer concerns in reference to products, services rendered or employee interactions
  • Actively seek to resolve any concerns while adhering to the company policy and standards of behavior
  • Ensure proper approval for customer discounts, returns and exchanges while providing customer satisfaction and positive interaction with the company
  • Train new employees on the policy and procedures of the company, from personal appearance to how to handle a negative customer experience


Qualifications for Shift Leader


  • A high school diploma or GED certificate is preferred
  • Food handling certification and experience is preferred  but not required in for service industry positions
  • Ability to properly assess a situation quickly while keeping a professional and calm demeanor
  • Experience managing staff in a fast-paced  environment
  • Support a positive teamwork environment that proactively keeps other employees productive and customers happy
  • Ability to work for long periods of time on your feet and in a physically demanding environment
  • Leadership and team building skills are essential as working with a diverse group is an important function of the position
  • Ability to effectively prioritize challenges and concerns as well as facilitating a positive experience for other employees and customers


 

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  • Location
    Columbus, Georgia
  • Department
    Shift Leader
  • Employment Type
    Part-Time
  • Minimum Experience
    Mid-level
  • Compensation
    $10.00/ hour plus weekly bonus